Search our knowledgebase of FAQs:
Can I return items?
5057 views | 1 0 | Last updated on Aug 13, 2021 COVID19
Items can be returned to the University Library during its operational hours or via the external return slots after hours. Alternate return options include: Members of The Alberta Library will...... More
Can I eat or drink in the Library?
3968 views | 0 0 | Last updated on Aug 25, 2022 Food and Drink
Yes, you can bring in any drinks in spill-resistant containers or any snack foods which produce minimal mess and smell. The areas in the Library where no food or drinks are allowed are: Archives...... More
I'm not a student, faculty or staff at the U of L. How can I borrow materials from the library?
3383 views | 0 0 | Last updated on Sep 20, 2019 Borrowing
There are two avenues for you to take: Go back to your own library and ask them for a free Alberta Library Card (TAL) which enables you to borrow books free of charge from participating...... More
Where can I burn a CD or DVD?
3320 views | 0 0 | Last updated on Aug 27, 2019 Media Do you have...? Where...?
You can burn a CD at any of the sit-down computers at which you must login. Note: CDs and DVDs are sold at the Library Services Desk on Level 10 of the Library.... More
Can I book a group work room?
3281 views | 0 0 | Last updated on Aug 27, 2019 Booking
Undergraduate and graduate students can book the group work rooms.... More
Where are the dictionaries/encyclopedias?
3213 views | 0 0 | Last updated on Aug 09, 2021 Do you have...? Where...?
They can be located in several places: The Reference Collection on Level 10 in the AE and PE sections The Main collection on Level 9 in the AE and PE sections General dictionary on stands in some...... More
How do I book equipment?
To book equipment, you can either Go to the Library homepage, perform a Summon search (use any of the multimedia names; e.g., camcorders) and limit the result set to Content Type = Equipment...... More
Can I book audiovisual equipment and software?
3190 views | 0 0 | Last updated on Aug 27, 2019 Holds/Requests Booking
Yes, you can--for information on the process, check out the Media webpage.... More
How do I book equipment?
3175 views | 0 0 | Last updated on Aug 27, 2019 Booking
You can book equipment in two ways: Go to the Library homepage > Summon > Search using multimedia names; e.g., camcorders > Filter by Content Type "Equipment". A Book link will appear for each...... More
Where is the best area in the Library to find an unoccupied computer?
3173 views | 0 0 | Last updated on Aug 27, 2019 Computers
You can locate an available computer very quickly by checking out TRAC (TRacking Accessible Computers) on the computer located at the Library entrance. There is a map of each floor in the Library...... More
Where do I add money to my print account?
3153 views | 0 0 | Last updated on Aug 27, 2019 Printing
You can add money to your Bridge Bucks account at either the Bridge Bucks machine near the Library entrance or other locations across campus. For addition payment options on campus and online, click here.... More
How do I borrow equipment?
Come to the Library Services Desk on Level 10 to pick up the equipment any time the Library is open. To ensure the equipment is available you may book the equipment ahead of time. You can book it...... More
How long can we take equipment out for?
3132 views | 0 0 | Last updated on Aug 27, 2019 Media
Audio-visual equipment circulates on an hourly or on a daily loan depending on whether it is a) high demand, high-use equipment and b) the number we have of a given type of equipment. Check out...... More
How can I find out if the Library has a journal?
3130 views | 0 0 | Last updated on Jul 22, 2024 Journal and Newspaper Articles
To check which journals we have, go to our Library homepage, select the Find Articles tab in the middle of the page and then select Journal Title Search, and type the title of the journal in the...... More
Which database should I use to find an article?
3108 views | 0 0 | Last updated on Aug 27, 2019 Journal and Newspaper Articles
From the Library's homepage, select the Find Articles tab in the middle of the page and then select Databases by Subject. Click on the broad subject area that relates to your topic. Then connect...... More
What are the fines for my overdue Library materials?
3094 views | 0 0 | Last updated on Aug 09, 2021 Overdues and Fines
Fines vary depending on the type of material signed out. Check here for a list of material types and their corresponding fines.... More
Who can place a request?
3090 views | 0 0 | Last updated on Aug 27, 2019 Paging (Book Retrieval)
Any member of the University Community (faculty, staff, and student) can make a request for us to retrieve material. Community users cannot make retrieval requests at this time.... More
When can I pick up audiovisual equipment?
2933 views | 0 0 | Last updated on Aug 27, 2019 Borrowing
You can pick up this equipment at the General Services Desk on level 10 any hours that the Library is open.... More
Do you have old exams in the Library?
2888 views | 0 0 | Last updated on Aug 27, 2019 Do you have...? Where...?
We do not have old exams in our collection. The Students' Union did offer a Test Bank in the past, but that service has been discontinued.... More
I cannot return my books, but do not want fines. What do I do?
1924 views | 0 0 | Last updated on Aug 25, 2022 COVID19
The Library will not charge overdue fines on items borrowed before March 17, 2020 that came due during the closure. Items borrowed after July 6, 2020 are subject to overdue fines. Click here for...... More